If you already have advanced email from ConCom, then chance are that you already have your account set up through Outlook or other mail software client. If this is the case you will only need to take a look at the page from the advanced navigation above about changing your account details.

If you havent already set up your account through outlook then read on.

This guide assume you are running Windows XP but will also be useful if you are running an older version of Windows.

You can connect to your mailbox using either the POP3 or IMAP protocols.
As a rule of thumb it is better to use POP3 if only one computer accesses your mailbox, while it is better to use IMAP if you have a number of computers that will access your mailbox.

You will only be able to use this to download your emails to outlook for backing up. Once we swap your site over to the new server you will be able to use outlook for send, recieving, backing up and the storage and useage limits will be a LOT higher.

Mailbox setup with Outlook Express.

This guide will be similar for MacMail, Thunderbird or other EMail software you may use.

Step by step guide

Step 1: Click the Windows Start button in the bottom left-hand corner of your screen, then click All Programs. Find Outlook Express in the list of software and click it.

Step 2: Outlook Express will open. Click the Tools menu, then click Accounts.

Step 3: The Internet Accounts window will open. Click Add in the top right corner. Click Mail in the menu that appears. This will open the Internet Connection Wizard. Note: If it is the first time you have run Outlook Express on this computer, the Internet Connection Setup wizard may start automatically.

Step 4: On the first screen of the Internet Connection Wizard, you'll be asked to enter a display name. This is what most email users will see in the inboxes instead of your email address. Enter your name, then click Next.

Step 5: Enter your full email address. This made up of the mailbox name you chose, an @ symbol and your domain name.

Example: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

When you have entered your email address, click Next.

Step 6: On the E-mail Server Names screen, select POP3.

Enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name) in the Incoming mail (POP3) server text box.

In the SMTP screen enter mail.yourdomain.co.uk (replacing yourdomain.co.uk with your domain name)

Your password will be your normal Email or webmail password.

Step 7: On the Internet Mail Logon screen, enter your full email address in the Account name text box. If you enter just the mailbox name or your control panel username, this will not work.

When you have entered your mailbox name and password, click Next.

Important: The Log on using Secure Password Authentication (SPA) should not be selected.

Step 8: Click Finish and the mailbox will be added to Outlook Express.

Step 9: You will be left at the Internet Accounts window.

Step 10: Click the Mail tab, then double click the email account you have just set up.

Step 11: Finally, click the Tools menu, then click Options. Set how often you want Outlook Express to check your mailbox for new mail in the Check for new messages text box. Click OK and your new email account is now ready to use.